Faber-Castell Ondoro Fountain Pen Smoked Oak Faber-Castell

Fast Shipping and Professional Packing

Because of our long-standing relationship with UPS FedEx DHL as well as other leading global carriers, we are able offer a variety shipping options. Our warehouse personnel is highly-skilled and will package your items in accordance with our exact and precise specifications. Before shipping, all goods are carefully examined and safely secured. We ship to thousands of customers each day from multiple countries. This is an indication of our dedication to being the biggest online retailer in the world. The warehouses and centers for distribution are in Europe and the USA.

Note: Orders that include more than one item will be assigned a processing date depending on the item.

Prior to shipment, we check the item thoroughly before sending the items. Most orders are shipped within 48 hours. The estimated delivery time is between 3 and 7 days.

Returns

The stock is dynamic and we do not fully manage it because of the fact that several parties are involved, including our factory and warehouse. Actual stock levels may fluctuate at any time. It's possible that the inventory could run out once your order has been placed.

Our policy lasts for 30 days. If it's been more 30 days since you made your purchase We're sorry to say that we can't offer you a complete refund or exchange.

In order to be eligible for a refund your product must be unopened and in the same condition as you received it. The item must be in the original packaging.